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Responsible gaming

Jolibet responsible gaming — enjoy online gaming within your limits

Gaming is entertainment, not a source of income. Jolibet encourages every player in the Philippines to play thoughtfully, set personal limits and take regular breaks. jolibet Jolibet is committed to responsible gaming. We provide tools and resources to help players manage their gaming activities, including deposit limits, self-exclusion options and access to professional help.

View safety tools Check your habits
Important reminder: Gaming is for adults aged 21 and over. Never bet more to recover losses. If gaming feels difficult to control, stop and seek support as soon as possible.
Our commitment

How Jolibet supports responsible gaming

Practical ways to keep your gaming enjoyable, controlled and within your budget

Set personal limits
Decide how much time and money you can comfortably spend before you start. Treat your limit as firm and never use money needed for bills, food or other essentials.
Self-exclusion options
If you need a longer break, consider self-exclusion. Contact the Jolibet team for information about the available options and support.
Reality-check reminders
Pause regularly to review how long you have been playing and how much you have spent. A reminder can help you decide when it is time to take a break.
Cooling-off breaks
When emotions run high, step away from gaming. A cooling-off break gives you time to reset before making another decision.
Support and awareness
Pay attention to changes in your gaming behaviour, such as longer sessions or increased spending. If you are concerned, contact Jolibet support for guidance.
Protect your account
Keep your login details private and use device security features to prevent other people, especially anyone under 21, from accessing your account.
Safety tools

Jolibet safety tools — stay in control

jolibetLog in to Jolibet to manage the responsible gaming features available on your account. Setting limits is a practical choice, not a weakness.

1
Set a deposit limit
Choose a maximum amount you are prepared to deposit within a set period. Stop when you reach that amount and do not try to work around your limit.
Set before you play
2
Bet-size limit
Choose a stake that fits comfortably within your gaming budget. Smaller, planned stakes can help you avoid impulsive decisions.
Set before you play
3
Loss limit
Decide in advance how much you can afford to lose. Once you reach that amount, stop playing rather than trying to win it back.
Do not increase it impulsively
4
Session time limit
Set a maximum playing time for each session. When the time is up, log out, take a break and return only if it still fits your plan.
Set before you play
5
Self-exclusion
If you need to step away from gaming for longer, request self-exclusion and use the break to focus on your wellbeing and other activities.
A responsible choice
Self-assessment

Review your gaming habits

Read each statement honestly. If several describe you, take a break and consider asking for support.

I spend more on gaming than I planned.
I bet again after losing to try to recover the money.
I hide my gaming from family or friends.
I miss sleep, meals, work or other responsibilities because of gaming.
I want to stop gaming but find it difficult.
Gaming is causing tension with my family or friends.
Low concern 0/6 Higher concern
Select the statements that apply to you and reflect on your answers.
Warning signs

Recognise the signs of problematic gaming

Problematic gaming can develop gradually. If you notice these signs in yourself or someone close to you, take action early.

Financial pressure
You spend money on gaming even when you need it for bills or essential expenses.
Losing control of time
You plan to play for a few minutes but continue for hours.
Relationship strain
Family or friends are worried about your gaming, but you dismiss their concerns.
Emotional distress
You feel restless, irritable or anxious when you are not gaming.
Keeping secrets
You hide how much time or money you spend on gaming.
Chasing losses
You keep betting after a loss to try to get the money back, and the losses continue.
What to do

What to do if gaming becomes a problem

1
Acknowledge it
Recognising that gaming may be affecting you is an important first step. Asking for help shows awareness and strength.
2
Contact Jolibet support
Reach out to the Jolibet team for responsible gaming assistance. We provide tools and resources, including deposit limits, self-exclusion options and access to professional help.
3
Set a limit or take a break
Reduce your deposit limit, stop playing or request self-exclusion. Do not continue betting to recover losses.
4
Talk to someone you trust
Tell a family member or trusted friend. You do not have to handle it alone—ask for support.
5
Seek professional support
If needed, speak with a mental health professional. Gambling problems can be treated, and there is no shame in asking for help.
Detailed guide

More About Responsible Gaming

Gaming can add entertainment and enjoyment to life—but only when kept within healthy limits. At jolibet, we are committed to promoting responsible gaming and helping players stay in control. jolibetWe believe that creating a responsible gaming environment is not only part of our responsibility—it is also an important commitment to our players.

Online gaming is enjoyed by many adults in the Philippines. Most people play for entertainment, but gaming can become difficult to manage for some people at any age. jolibetMost people play responsibly, but gaming can become a problem for some people. Recognising the signs early can help you take action.

The first rule of responsible gaming is— Only play with money you can afford to lose. Never use money intended for household expenses, rent, medical needs or your children’s education. Gaming should only use money you can afford to lose.

jolibetUse the available responsible gaming tools to help manage your play. jolibet provides resources including deposit limits, self-exclusion options and access to professional help.

Tips: Set a specific budget before you start gaming. When the budget is used, stop for the day—whatever the result. Do not try to recover today’s losses by continuing to play.

Talk openly with your family about your gaming. If you are concerned about your play, ask someone you trust for support and consider using jolibet’s responsible gaming tools. jolibetKeep your account private and use the available account and responsible gaming settings to manage your play.

Asking for help is a strong and positive step. If gaming is becoming difficult to control, contact jolibet’s team for responsible gaming assistance. jolibetOur team can provide information about responsible gaming tools and support options. The aim is to help you stay in control and play within your limits.

Responsible gaming does not necessarily mean stopping completely—it means keeping gaming as entertainment rather than allowing it to become a source of harm. jolibetAt jolibet, play for entertainment and always stay within your limits.

Jolibet Responsible Gaming Commitment

We believe responsible gaming is shown through practical support

Access to gaming is for adults aged 21 and over.
Self-exclusion options are available to help you take a break from gaming.
Responsible gaming tools can help you monitor and manage your play.
Gaming should be presented as entertainment, not as a way to solve financial problems.
If you need responsible gaming assistance, reach out to our team for support.
Players using self-exclusion should not return to gaming until they are ready and the exclusion period has ended.
Frequently asked questions

Common Responsible Gaming Questions

Self-exclusion is an option for taking a break from gaming. Contact the jolibet team for information about how to activate it and what account access restrictions apply.

Deposit limits can help you control how much you add to your account. Set a limit that fits your personal budget and avoid increasing it to chase losses. Contact the jolibet team for help with the available options.

Speak with them calmly and without blame. Encourage them to contact jolibet for responsible gaming assistance and to seek professional help if needed.

Pause regularly and review how long you have been playing, how much you have spent and how you feel. If the session is no longer enjoyable or within your budget, stop and take a break.

Account and withdrawal arrangements may depend on the applicable account terms. Contact the jolibet team for help with your balance and any active promotional conditions.
Support

Need Help? We’re Here to Support You

No judgement and no shame—just practical support when you need it.

Live chat
Contact the team
Email
Contact jolibet support through the available official channels.
Self-exclusion
Account settings

Play responsibly— jolibet jolibet is here to support you

Play for entertainment and enjoyment, but always stay within your limits. jolibetUse jolibet’s responsible gaming tools and resources to help manage your play.

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For adults aged 21+ only Responsible gaming support Self-exclusion options
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